FAQs

Who are we?
Stretch Me Co. is based in Sydney, Australia and is founded by Diana Gligorov. Born out of disgust for boring, unpalatable 'eco options', Stretch Me Co. makes hydration fun and fashionable by glamourising reusables with cheeky, main character energy that feel like your favourite party trick.

🇦🇺 Shipping — Australia
• Standard Shipping — FREE on orders $59+
• Standard Shipping — $9 on orders under $59
• Express Shipping — $15

🇳🇿 Shipping — New Zealand
• Standard Shipping — FREE on orders $59+
• Standard Shipping — $15 on orders under $59

Pricing & Order Processing
• All prices are listed in AUD
• Orders are processed within 1–3 business days
• During sales, launches, and peak periods, processing times may be slightly longer
• Shipping timeframes are in addition to processing times

🌏 International Shipping
Coming soon! Australia is far from the rest of the world, but we’re working hard to secure reasonable international shipping rates for our Sipsters ASAP.

Accepted Payment Methods 

  • Mastercard
  • Visa
  • AMEX
  • Apple Pay
  • Google Pay
  • PayPal
  • AfterPay*
  • Zip Pay - AU customers only**

How to use my store credit / cash back?

  1. Log in using the same email from your previous purchase
  2. Add items to cart
  3. At checkout, click the dropdown arrow next to "Payment Method"
  4. Select "Apply Store Credit"

Returns and Refunds 
See 'Returns and Refunds' page for further detail. 
  
Wholesale Opportunities
Stretch out today at stretchmeco.wholesale@gmail.com 🤗

Still need help?
Stretch out at enquiries@stretchmeco.com, web chat or any of our social media channels.

Disclaimers

*AfterPay:  Late fees, eligibility criteria and T&Cs apply. Afterpay Australia Pty Ltd Australian Credit Licence 527911.

**Zip Pay: Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit assessment. Other charges may be payable. Fees and charges subject to change. T&Cs apply. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.